A 5-day Training Program to provide participants with an overview of telecommunications technologies and services and an understanding of telecommunications networks.

• Describe the fundamentals of the telecommunications network and its evolution
• Define common telecommunications terms and technologies
• Provide an understanding of public and private network technologies and services
• Explain the use of customer premises equipment in various customer specific applications and services
• Provide an overview of various telecoms technologies including Voice over IP (VoIP), metro Ethernet and Wi-Fi/WiMAX
• Provide an understanding of voice and data convergence in telecommunications networks and Quality of Service (QoS) issues arising from convergence
  

• New telecommunications personnel in engineering or operations interested in a general overview of telecommunications technologies and services

• Telecommunications managers looking to complement their skill-set by gaining a better understanding of telecommunications technologies and services

• The Training Programs combine expert presentations, workshops, case studies and discussions on real-life situations faced by participants.

• Complete training material is provided to all participants for future reference and follow-up action plans.

TBD

TBD

• Telecommunications fundamentals
  - Evolution of telephone technologies
  - Telephony standards
  - Plain Old Telephone Service (POTS)
  - Public Switched Telephone Network (PSTN)
  - Circuit and packet switching
  - Analog and digital technologies
  - The Internet
  - Central office connections (local loops)
  - Access points
  - Cabling
  - Transport and signaling networks
  - Data over switched telephone networks
  - Access and terminal equipment networks

• Telecommunications terms and technologies
  - Bandwidth and capacity
  - Encoding/decoding
  - Modulation/demodulation
  - Multiplexing/demultiplexing
  - Synchronous and asynchronous transmission
  - Local Area Networks (LANs) and Wide Area Networks (WANs)
  - Network architectures

• Public and private telephone networks
  - Leased lines and trunks
  - Switched networks
  - Switched circuit and packet services
  - Dedicated services
  - Intelligent networks
  - Signaling System 7 (SS7)
  - Transmission media

• Customer premises equipment and services
  - Private Branch eXchange (PBX)
  - Key Telephone System (KTS)
  - Centrex: analog and digital
  - Automatic Call Distribution (ACD)
  - Computer Telephony Integration (CTI)
  - Interactive Voice Response (IVR)
  - Voice mail
  - Virtual Private Networks (VPN)

• Emerging technologies and applications
  - Voice and data integration
  - Digital Subscriber Line (DSL)
  - VoIP
  - Cable modems
  - IP Centrex
  - IP VPNs

• Digital access and transport systems
  - Digital hierarchies (T1/T3, E1/E3)
  - Integrated Service Digital Network (ISDN)
  - Basic and Primary Rate Interface (BRI/PRI) ISDN
  - Digital Access and Cross-connect System (DACS)
  - xDSL
  - Synchronous Optical Network (SONET)
  - Synchronous Digital Hierarchy (SDH)
  - Frame relay
  - ATM
  - Metro Ethernet
  - Wireless communications

• Wireless communications
  - Components of wireless networks
  - Fixed broadband access
  - Wireless LANs/WANs
  - Microwave communications
  - Satellite communications
  - Second Generation (2G) mobile technologies (GSM, TDMA, CDMA networks)
  - Third Generation (3G) mobile networks and beyond
  - Personal Communications Service (PCS) standards

• Wi-Fi/WiMAX
  - Technology overview
  - Wi-Fi/WiMAX applications

• Convergence
  - Voice and data networks
  - Applications and services (triple and quadruple plays, presence services)
  - Voice over different media
  - QoS

• The price is per person and includes tuition, materials, lunches and refreshments during the training program.
• The price does not include flights and in country travel to get to and from venue.
• Registrants are responsible for paying all taxes claimed by any authority of their home country.

t: +1 514 270 1636
f: +1 215 701 7537
e: sales@hottelecom.com