Q:		Who is hot telecom?
A:		Hot Telecom is a leading telecom expertise site and offers the highest quality telecommunication data, reports and services to the international telecommunication community.
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Q:		How can I contact hot telecom?
A:		You can contact Hot Telecom by phone at: +1 514 270 1636, by fax at: +1 514 270 0006 or by e-mail at: info@hottelecom.com.
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Q:		What is a country profile?
A:		A Country profile is a high level executive summary, giving you a complete snap-shot of a particular country’s telecom environment. Each Country profile contains the following sections: Economic and Political environment, Regulatory environment, Telecom statistics, Competitive environment, Key players profile.
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Q:		What is a regional profile?
A:		A regional profile is a rapid snap-shot of a particular region’s telecom environment. Each Regional profile contains the following sections: Economic and Political environment, Regulatory environment, Telecom statistics, Competitive environment, Key players profile.
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Q:		How much do the reports cost?
A:		The Country profiles cost 45$ and the Regional profiles cost 150$. Each separate section of the country profile sell for 5$ or 10$ (depending on the sections) and each separate sections of the regional profile sell for 30$. If the report will be used by 2-10 users the pricing is price for single user x 2. For over 10 users: Single user price x 4.
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Q:		What type of ordering method can I use?
A:		You can order by phone, by fax, by mail or on-line.

Q:		What type of payment method can I use?
A:		You can pay using credit cards (VISA, MASTER CARD, AMEX), checks (US$) or money orders (US$).

Q:		What level of security can I expect?
A:		This site takes every precaution to protect our user’s information. When you submit sensitive information via Hot Telecom’s web site, your information is protected both online and off-line. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices.
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Q:		What is Hot Telecom’s privacy policy?
A:		We only use the information we collect on the site to make shopping at Hot Telecom possible, to process orders and to enhance your overall shopping experience. The information we collect about you is NOT shared with any outside parties and we do NOT sell, trade or rent out your personal information.The information you provide about yourself is used solely for internal purposes.
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Q:		What consulting services are offered by hot telecom?
A:		From custom reports and training to telecom consulting, you will find the support you are looking for at Hot Telecom. Our database of independent associates based around the world have expertise in voice, data, internet and value-added services and can therefore help you solve any challenge you are faced with.
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Q:		What tools are offered by hot telecom?
A:		Hot Telecom is the One-Stop-Shopping site for telecoms executives, providing information at your fingertips for successful international business. The tools offered are Links to telecom sites, Currency converter, World weather, Time around the world and a Newsletter. New tools will be added to this section in the coming months.
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Q:		How can I subscribe or unsubscribe to the Newsletter?
A:		To subscribe to Hot Telecom’s Newsletter, fill the registration form on the Newsletter page. To unsubscribe, send an e-mail to help@hottelecom.com and mention that you want your name to be removed from the newsletter distribution list.
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Q:		Where can I find the Acrobat reader and/or WinZip software?
A:		You can download both software in the sites below: